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The Mux Blog

We're a team of engineers, marketers, designers, all passionate about video and the work we create together. Welcome to our blog about video.

Rebuffering: The Most Frustrating and Frequent Problem for Video Consumers

Published on May 8, 2017 (about 8 years ago)

Rebuffering: The Most Frustrating and Frequent Problem for Video Consumers

Eliot Miller
By Eliot Miller3 min readVideo news

Users said the most frustrating problem was when the video stalled or had to rebuffer. This is not surprising as buffering can cause a huge drop in viewers.

Notes from Flink Forward San Francisco 2017

Published on May 5, 2017 (about 8 years ago)

Notes from Flink Forward San Francisco 2017

Scott Kidder
By Scott Kidder6 min readEvents

Highlights from the FlinkForward San Francisco 2017 conference by Scott Kidder from Mux.

Monitoring and Architecting for Failure at Mux

Published on May 5, 2017 (about 8 years ago)

Monitoring and Architecting for Failure at Mux

Matt Ward
By Matt Ward9 min readCompany

Regardless of your background, you probably have experienced some kind of failure, but did you know exactly when and how that failure happened?

ISPs and Publishers get the blame for video streaming problems

Published on May 2, 2017 (about 8 years ago)

ISPs and Publishers get the blame for video streaming problems

Eliot Miller
By Eliot Miller3 min readVideo news

For Slow Load Times and Rebuffering consumers mostly blamed their ISP and their Wi-Fi, however the difference between these results is a very fine line.

Customer Conversations: IGN implements a new player with Mux

Published on April 23, 2017 (about 8 years ago)

Customer Conversations: IGN implements a new player with Mux

Eliot Miller
By Eliot Miller8 min readCustomers

Zac Shenker is the senior video engineer who directed the implementation of the new IGN video player, a project that Mux helped bring to fruition.

How do users feel about video streaming quality on their TVs?

Published on April 20, 2017 (about 8 years ago)

How do users feel about video streaming quality on their TVs?

Jon Dahl
By Jon Dahl3 min readVideo news

We focused our survey on one type of content: video streamed to a television, using a service like Netflix, Hulu, YouTube, or WatchESPN.

Video is exploding and Mux raises a Series A

Published on April 18, 2017 (about 8 years ago)

Video is exploding and Mux raises a Series A

Jon Dahl
By Jon Dahl6 min readCompany

Mux has raised a $9M Series A funding round from Accel. We’ve created the most accurate and actionable analytics platform for video performance.

Announcing Self-serve Pricing & Signup

Published on April 6, 2017 (about 8 years ago)

Announcing Self-serve Pricing & Signup

Steve Heffernan
By Steve Heffernan2 min readProductPricing

We started Mux because we saw what the most advanced video companies had built to monitor their viewer experience, and we wanted to bring it to everyone.

Recover from Rebuffering: Mux Metrics Explained

Published on March 30, 2017 (about 8 years ago)

Recover from Rebuffering: Mux Metrics Explained

Eliot Miller
By Eliot Miller7 min readProduct

Rebuffering can be the most frustrating part of online video for viewers. In this Article we're going to troubleshoot buffering issues with Mux metrics

Maintaining Video Quality with Metrics

Published on March 24, 2017 (over 8 years ago)

Maintaining Video Quality with Metrics

Eliot Miller
By Eliot Miller9 min readVideo education

We're going to explore what Mux can do to alert you to poor video quality issues and how metrics can be used to optimize your video pipeline